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Privacy Policy

Welcome to Ghr Bnao PK (https://ghrbnao.pk). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our customer service team.

By using our website, you agree to the collection and use of information in accordance with this policy. Please read it carefully.

Information We Collect

We collect several types of information to provide and improve our services to you:

A. Personal Identification Information

When you place an order, create an account, or contact us, we may ask you for personally identifiable information, including but not limited to:

    • Full Name

    • Billing and Shipping Addresses

    • Email Address

    • Phone Number (Mobile/WhatsApp)

    • Company Name (if applicable)

 B. Payment Information

We collect payment details necessary to process your transactions (such as bank transfer details, credit/debit card information, or EasyPaisa/JazzCash numbers). Please note that all payment processing is handled by secure third-party payment gateways. We do not store your complete financial information on our servers.

C. Technical and Usage Data

When you visit our website, we may automatically collect:

    • IP Address

    • Browser type and version

    • Device information

    • Pages you visit and time spent

    • Referring website URLs

 How We Use Your Information

We use the collected information for the following purposes:
To Process Orders: Your data helps us confirm your order, arrange delivery, and send you order confirmations, invoices, and delivery updates.
To Communicate: Your inquiries receive prompt responses. We also provide customer support and notify you about important changes to our policies.
To Improve Services: Website traffic and user behavior are analyzed regularly. This helps us enhance your browsing and shopping experience.
To Send Promotions (with consent): News, special offers, and new product arrivals are shared via email or SMS. However, this only happens if you have opted in.
Legal Compliance: All applicable laws, regulations, and legal processes in Pakistan are strictly followed.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device.

Essential Cookies: Necessary for the website to function properly (e.g., adding items to your cart).

Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).

Preference Cookies: Remember your preferences and past orders.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

How We Share Your Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party partners to fulfill your order:

Delivery and Logistics Partners: To ensure your products reach your construction site or address safely, we share your name, phone number, and delivery address with our courier partners.

Payment Processors: To securely complete your transactions via banks, Easypaisa, JazzCash, or credit card gateways.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).

Data Security

We implement a variety of security measures to protect your personal information:

SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.

Access Control: Only authorized personnel have access to your data, strictly on a need-to-know basis.

Data Storage: We store your data on secure servers with firewall protections.

While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Your Rights (Access, Correction and Deletion)

You have the following rights regarding your personal information:

Access: You may request a copy of the personal data we hold about you.

Correction: You may request that we correct any inaccurate or incomplete information.

Deletion: You may request that we delete your personal data, subject to certain legal obligations (e.g., we may need to retain transaction records for tax or accounting purposes).

Opt-Out: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, shipping partners). We do not control these external websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us:

    • Address: Shop No 2, Sajid Plaza, Near Al-Falah Bank, Kutba, Kamra Cantt, Attock, Punjab.
      Phone: 0320-5587529
    • Email: info@ghrbnao.pk
    • Website: https://ghrbnao.pk

You can also visit our Contact Us page and fill out the inquiry form.
For information about data protection laws in Pakistan, visit the Securities and Exchange Commission of Pakistan website.

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